Technical Accounts Manager - MED Division

  • Job Reference: 103448036-2
  • Date Posted: 21 August 2019
  • Recruiter: BioSpherix,Ltd.
  • Location: Parish, New York
  • Salary: On Application
  • Sector: Multi Platform Broadcasting, Sales, Marketing & PR
  • Job Type: Permanent
  • Start Date: 2019-08-20T16:22:21.917

Job Description

BioSpherix is seeking a Technical Account Manager to join our Team in Parish, New York. Our activities are in the Life Sciences with the Scientific and Medical communities producing products with advanced technology that are employed to help create or manufacture new therapies resulting in life-changing outcomes to patients stricken with severe diseases. If you are comfortable with a small corporate structure with 50 members situated 20 minutes outside Syracuse New York, are accountable, passionate about your job, and substantially confident you can fulfill the requirements outlined, our leadership invites you to apply to work in a workplace fully committed to its employees and corporate mission. Position Summary Reporting to the Sales Manager Med Division, this position is responsible for sales activities for the Xvivo system (model X2) platform that is manufactured by BioSpherix Ltd. and used primarily by the Cell & Gene Therapy community and for other clinical applications. Targets are top University Centers, Hospital Network Systems, Private Institutions & Startups, CMOs, Pharmaceutical Manufacturers, Biotechnology & Biologics Manufacturers, Design/Build Firms, and more. Work and equipment placements span the global marketplace. Successful members must attain a very comprehensive understanding of the functionality of our products, have a passion for working with the Scientific community, enjoy diverse cultures, have an affinity for prospecting, be accountable, able to work with different time zones, and have an unyielding commitment to actively support, sell, and provide quality post-sales service for the company's products. Essential Duties & Responsibilities Serve as the lead point of contact for all customer account management matters with all currently assigned customers or new customer prospects appointed by your manager to developSpend monthly 40% of work time prospecting or developing new sales opportunities through trade show leads, referrals, web research, outbound calls, website leads, or inbound calls to furnish a constant influx of new activity through the sales cycleLeverage present customers for expansion of current systems, purchase new company products, develop product champions, and build a network of customer reference locationsDrive daily targeted prospects through the sales funnel to qualify each for potential addition to the sales pipelineUse scripts, audits, and templates as outlined by management to assist with attaining targeted benchmarks of the sales cycleHelp customers through email, phone, online presentations, screen-share, and in-person meetingsCoordinate selling efforts with a network of geographically positioned distributors and independent representatives to collectively ensure customers receive the best possible experience locally before, during, and after the saleDevelop trusted advisor relationships with accounts, all customer stakeholders, and executive sponsorsEnsure the timely and successful delivery of the corporation's solutions according to customer needs and objectivesAdd all touchpoints with prospects and customers daily in CRM to demonstrate activity, sales progression, and continuous lively promotion of the company's brand and productsForecast each opportunity in CRM and see that is fine-tuned frequently and accurately representedWork closely with manager and other internal stakeholders to communicate your progress of monthly/quarterly opportunities in your pipelineHunt and identify areas of improvement often with emphasis to meet or exceed your sales quotaUpdate job knowledge by participating in educational opportunities such as: reading scientific literature, reviewing industry news, attending scientific talks/webinars, reading professional publications, networking with non-competing industry professionals, and participating in professional organizationsEnhance department and company's reputation by accepting new requests, accomplishing new tasks, and exploring opportunities to add value to the company's brandServe unyieldingly to build and maintain solid and long-lasting customer relationshipsFlexibility to work outside of standard work hours as needed to meet both time-sensitive and projects situated in time zones around the globe.Perform other job-related tasks as assigned Desired Skills & Experience Two years or more experience with account management preferably selling capital equipment or other technical products. Work with Science or Medical-based products a plus.Demonstrated ability to communicate, present and influence credibly and effectively at all levels of an organizationSelf-motivated, and able to thrive in a results-driven environmentHighly organized and proven ability to manage and prioritize multiple projects at a time while paying strict attention to detailNatural relationship builder with integrity, reliability, and maturityCritical thinking and problem-solving skillsExperience in delivering client-focused solutions based on customer needsExcellent listening, negotiation, and presentation skillsExcellent verbal and written communications skillsStrong interpersonal skills (i.e. exhibit skills to work in a multicultural environment, composed of co-workers, managers, and customers worldwide)Keen adherence to deadlines; flexible to meet time clocks around the world10%-30% travel to support trade shows, scientific conferences, or field-sessions at customer account locationsProficient with Microsoft Office 365; experience with Virtual Meeting and CRM software preferable.Social Media savvy, utilizing active personal and professional accounts desirableHighly comfortable working in a digital environmentTeam Player Education BSc Degree in a related field Job Type Full-Time Location Parish, New York Category: Sales , Keywords: Sales Account Manager