Receptionist

  • Job Reference: 83334900-2
  • Date Posted: 25 March 2019
  • Recruiter: MLB Advanced Media
  • Location: New York
  • Salary: On Application
  • Sector: Multi Platform Broadcasting
  • Job Type: Permanent

Job Description


Serve as first point of contact for visitors and callers to MLB offices. Provide efficient, courteous and personalized service that positively affects the users call/visit experience. Provides general administrative support to the Facility and Office Operations Department.

Responsibilities

  • Operate high volume console to receive, screen and redirect calls.
  • Utilize automated software system to schedule and confirm visitor appointments.
  • Greet guests, visitors and job applicants, and announce their arrival.
  • Answer and refer incoming inquiries to appropriate department(s).
  • Enter large group meeting attendee lists into MyKastle building security system.
  • Use automated conference room booking system to reserve rooms. Monitor bookings daily to suggest potential adjustments needed to the schedule.
  • Assists with mail delivery, sorting and mail room monitoring duties.
  • Provides general administrative support (filing, invoices, labels, copying) to the department.
  • Oversees conference room inventory for kitchen accoutrements.
  • Performs related duties as required.

Requirements

  • Some college and a minimum of two years of experience in a reception or administrative role.
  • Experience operating high volume, multi-line/directory phone system.
  • Professional demeanor with strong interpersonal and verbal communication skills.
  • Excellent customer service aptitude.
  • Ability to work independently or as part of a team.
  • Strong attention to detail.
  • Ability to sit for long periods of time.
  • Excellent computer aptitude, including strong working knowledge of MS Office Suite (MS Word, Excel and PowerPoint).
  • Working knowledge of conference room software, Condeco strong preferred.
  • Ability to work overtime as needed.