Sales & Marketing Manager

Location
London
Salary
Competitive
Posted
12 Mar 2015
Closes
09 Apr 2015
Job Type
Permanent

OVERALL PURPOSE OF JOB
You will play a key role in the management of one of the UK’s leading film, TV and theatre rehearsal studios.

Reporting to the Studio Executive, you will be responsible for a variety of roles covering both bookings and marketing functions and liaising with operations, accounts and all other departments including but not limited to:

  • Management of the Bookings and Marketing team
  • New business development
  • Input into strategic decisions affecting the studios
  • Responsibility for managing and developing the Studio bookings and CRM system
  • Assist the Studio Executive with all aspects of reporting to the landlord on the operations of 3 Mills Studios.
  • Set and oversee the annual Sales & Marketing plan and budget

MAIN DUTIES AND RESPONSIBILITIES

Main duties to include but not limited to:

Sales and New Business Generation:

  • Manage and monitor the day to day tasks of the bookings team
  • Provide line management and support to the bookings team including undertaking performance management reviews
  • Provide strategic direction to the bookings team in co-ordination with the wider studio plan
  • Ensure the timely production of all necessary documentation relating to studio use and bookings for each studio client
  • Develop a full knowledge of the studios and conduct client tours of Studio facilities
  • Provision of quotes for new business
  • Negotiation of costs/prices and payment plans for client occupation
  • Liaise with accounts department in customer related matters
  • Liaise with the Studio Executive to develop and execute a new business generation strategy
  • Work with all departments to ensure a high level of customer service is achieved across the business.
  • Oversight and approval to delegated limits to discounts offered to potential clients

Marketing

  • Provide line management and support to the Marketing & PR Executive including undertaking performance management reviews
  • Produce and agree the annual marketing plan
  • Oversee and provide sign off for all marketing & PR collateral

Client and Industry relationships:

  • Build and develop relationships with key decision-makers across all target markets
  • Represent 3 Mills Studios at industry events and studios sponsored activities where necessary, including events that occur outside normal business hours

Systems:

  • Overall point of contact responsibility for the Studio Bookings and CRM system

Reporting:

  • Maintain and deliver monthly sales and marketing report to managing agent and landlord
  • Prepare and deliver any other reports requested by managing agent, Studio Executive and/or the landlord

Supporting the Studio Executive:

  • Develop a knowledge of the Studio Agreement and Standard Terms & Conditions to enable amendments requested by studio clients to be reviewed and agreed as appropriate
  • Support the Studio Executive in the development of planning and business case to support Studio development/improvement projects
  • Assist the Studio Executive and Accounts department in the preparation of annual income budgets
  • Develop the ability to understudy the Studio Executive in his absence

Operations:

  • Liaise with the Operations team to ensure all client needs are met, including identifying key studio areas requiring maintenance and upgrading to support clients and sales.

Any other reasonable task as requested by management


Essential Skills

  • Degree qualified (or equivalent)
  • Vast knowledge and experience of the film/television/theatre industries,
  • Enthusiastic, trustworthy and reliable,
  • Excellent written and oral communication skills,
  • Good presentation skills
  • Good timekeeping
  • Ambitious and hardworking with a flexible attitude
  • Strategic and innovative thinker
  • Able to work well as part of a team and on own initiative
  • Experience of working in a pressurised environment
  • Computer literate including good standard of Word, Excel, PowerPoint,
  • Negotiation skills
  • Health & safety knowledge
  • Strong people management and interpersonal skills and the ability to deal effectively with people at all levels in a variety of contexts
  • Research and analytical skills
  • Confident in liaising with celebrities, VIPs and media
  • Confidence to advise, challenge and work with senior individuals
  • Strong commercial understanding and business interest